How We May Contact You

Telephone Calls

If we call you, the number displayed will be:  01483 400200

Text Messages

If we send you a text message, it will appear from: Dapdune

Emails

Emails from the practice may be sent from the following addresses:

Please add these contact details to your safe senders list and be reassured that messages from these sources are genuine communications from the practice.

Occasionally we may also send a communication via our backup email system which will be no.reply.accurx@nhs.net (This may include a number after accurx)

We are pleased to offer a new secure appointment booking system and patient portal, designed to make it easier for patients to book appointments and stay connected with the practice.

About the Patient Portal

The patient portal is a secure online service designed to make managing your healthcare simpler and more convenient.

Using the portal, you can:

  • Book your annual review when invited.
  • View and check your appointment details.
  • Update important medical information before your appointment.
  • Complete medical questionnaires securely online.
  • Take a more active role in managing your healthcare.

The portal helps ensure that we have the information we need before your appointment, allowing us to provide the best possible care and make your visit as efficient as possible.

Find Out More

Watch a short video explaining how the Patient Portal works:

Patient Portal Video

Published on 7 July 2026